A reassuring first arrival in China for a multigenerational family
The concern
A family of six was visiting China for the first time, traveling with both an elderly family member and young children. They were concerned about navigating the arrival formalities, collecting their checked luggage and finding their onward transfer after landing in Shanghai.
How XIN assisted
A dedicated airport representative met the family at the aerobridge with a name sign. The representative accompanied them through the arrival and immigration process, assisted with checked-luggage collection and escorted the entire family to the private vehicle we had arranged for them.
The result
From leaving the aircraft to meeting their driver, the family had continuous assistance throughout their arrival. They completed the airport process smoothly and began their first journey in China with less uncertainty and stress.
Planning your arrival in China?Share your flight details, group size, luggage requirements and any mobility or family needs in advance so we can confirm the appropriate airport assistance.
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